Customer Education
Our Customer Education Center is designed to help you find deeper information on a wide variety of financial topics. Pick a category and click the title to download a pdf or be taken to a reputable third party website with more information.
- Tech Support Scams - Be alert to fake “tech support” messages or calls designed to access your computer and drain your accounts.
- Crypto Investment Scams - Learn how to recognize and avoid fake cryptocurrency investment opportunities that steal your savings.
- Practice Safe Checks: Check Safety Guide - Step-by-step tips for securely writing, sending, and monitoring checks to reduce fraud risk.
- Money Mules: Don’t Get Involved - Find out how criminals recruit people to move stolen money—and how to avoid becoming one.
- Protect Your Business from Check Fraud - Guidance for businesses to detect, prevent, and respond to counterfeit or altered checks.
- Check Washing & Check Theft Scams - Learn how criminals steal and alter mailed checks—and how to protect yourself from becoming a victim.
- Safeguarding America’s Seniors - Understand how banks and communities work together to protect older adults from financial exploitation.
- Get Smart About Student Employment Scams - Tips for students to avoid fake job offers and fraudulent “secret shopper” schemes.
- 5 Ways to Spot a Lottery Scam - Discover simple ways to recognize fake lottery or prize scams before you lose money.
- Phishing: Don’t Take the Bait - Learn how to spot fake emails, texts, and calls designed to steal your personal or financial information.
- Government Imposter Scams: How to Spot, Stop & Report Them - Learn how to recognize fake calls, texts, and emails from scammers pretending to be government officials, and what to do if you’re targeted
- Tools to Prevent Identity Theft - Contains consumer tips, Fair Credit Act info, Free Credit Report info, and Credit Bureau contact information
- Smart Cards & Chip Technology - What to know about the new Credit and Debit cards
- Risk Assessment and Layered Security - Recommendations for keeping your Business Accounts safe
- Phishing - Is that email or phone call really coming from my Bank?
- Online Banking: Safe and Secure - Understand the threats, protect against account fraud and identity theft, and secure your internet transactions
- Mobile Banking - Important things you should know about banking on your mobile device
- Identity Theft Today - Get tips and resources to keep you identity safe
- Fraud Alert: Texts, Pop-ups and Downloads - Be on guard against “urgent” requests and unsolicited “deals” on the Internet.
- Financial Fraud Update - Learn more about Advance-fee Loan scams, Debit Card Fraud, and Counterfeit Cashier’s checks
- Fake Check Scams - Learn how to identify, report, and protect yourself against fake check scams
- Emergency Preparedness & Your Money - Unforeseen emergencies can impair your ability to conduct everyday money matters. Learn how to protect yourself.
- Cashier’s Checks and Other Financial Instruments - Would you be deceived?
- ATM and Debit Card Safety - Sensible steps to ensure personal safety, account security and protection against identity theft
- Account Hijacking & Identity Theft - How to recognize it and how to prevent it
- Account Authentication & Online Banking - Learn how multi-factor authentication and layered security help assure safe Internet transactions for banks and their customers.
- Financial Fraud Update: Scam Alert - Criminals are working harder than ever, but protecting yourself can be easier than ever
- Financial Fraud Update: Preventions & Protections - Using multi-factor authentication, strong passwords, and secure wi-fi connections to protect your sensitive data
Still have questions?
Browse our FAQs for answers to some of the most common questions people have.
How can I talk to someone about my finances and financial security?
Find the branch closest to you and visit our call one of our 6 great locations in our tri-county servicing area in New Jersey (Cumberland, Salem, and Gloucester counties).